Skip to main content
Nederlands (Duitsland) Nederlands (Nederland)

Enable and Disable App Access

App Access gives Teamworks Hub users the ability to manage their users’ profiles across Teamworks products within the Teamworks Hub platform.  With App Access, Teamworks Hub SuperUsers can enable and disable users’ access to other Teamworks products and no longer have to create multiple profiles for the same user.

After a profile is created for a user in Teamworks Hub, access to INFLCR and/or Notemeal is automatically enabled for the user.  SuperUsers can always disable access to an app, if needed.  

When a product is enabled for athletes, they will be able to navigate to the app directly from their Teamworks Hub mobile app using the Apps tab, ensuring athletes can switch between apps seamlessly and efficiently as needed.

To Enable or Disable App Access:

  1. Navigate to the Profiles module and select the App Access subtab.
  2. Use the filters at the top of the page to find the users you wish to enable or disable app access for.
    From within the table, the Apps column will show which Apps the user currently has access to.

To Enable or Disable App Access for a Single User:

  1. Select the Pencil icon at the far right of row of the user you wish to enable or disable access for.
  2. In the pop-up window, navigate to the App you wish to manage access for.
  3. Use the dropdown menu to select Enable or Disable.
  4. After reviewing your information, select Ok.

To Enable or Disable App Access for Multiple Users:

  1. Select the checkbox next to the users’ names you wish to enable or disable access for.
  2. Select the Mass Edit Access button at the top of the table.
  3. Use the dropdown menu in the pop-up to select Enable or Disable.
  4. After reviewing your information, select Ok.

Once an athlete has an app enabled through app access, they can navigate to the Apps tab on their Teamworks Hub mobile app, and from within the Apps tab, the athlete will see any app they have been granted access to.  After selecting an app, they will be taken out of the Teamworks Hub mobile app and directed to the selected app, where they can utilize Sign-in with Teamworks to sign in.  If the athlete has previously signed into the selected app, they will be automatically signed in.

Enable_and_Disable_App_Access.gif

To Enable or Disable App Access for Multiple Users:

  1. Select the Checkbox next to the users’ names you wish to enable or disable access for.
  2. Select the Mass Edit Access button at the top of the table.
  3. Use the dropdown menu in the pop-up to select Enable or Disable.
  4. After reviewing your information, select Ok.

Enable_and_Disable_App_Access_for_Multiple_Users.gif

Once an athlete has an app enabled through app access, they can navigate to the Apps tab on their Teamworks Hub mobile app, and from within the Apps tab, the athlete will see any app they have been granted access to.  After selecting an app, they will be taken out of the Teamworks Hub mobile app and directed to the selected app, where they can utilize Sign-in with Teamworks to sign in.  If the athlete has previously signed into the selected app, they will be automatically signed in.

*Notes: 

*Users must have Manage User App Access permission to enable or disable app access for users. Organization SuperUsers can grant the Manage User App Access permission to users.

*If you don’t see the App Access tab in your Teamworks Hub account, reach out to your Customer Success Manager to inquire about participating in the Beta. 

*INFLCR users utilizing App Access should map Teamworks permissions to INFLCR before enabling INFLCR for users.  For more information on how to map Teamworks permissions in INFLCR visit our Mapping Teamworks Permissions in INFLCR Help Center Article

*Notemeal users utilizing App Access should make sure that their profile syncing rules are set up correctly before enabling Notemeal for users. For more information on how to set up profile syncing, visit our Configure Profile Sync with Teamworks Hub Article

*Once App Access is enabled for an org, the following profile attributes MUST be updated in Teamworks Hub. 

*INFLCR SuperUsers that have the App Access feature enabled can no longer update the attributes below in INFLCR.

  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Profile Image 
  • Jersey Number
  • User Type & Athlete Status (Groups should still be mapped in INFLCR)

*Notemeal dietitians that have the App Access feature enabled can no longer update the following attributes in Notemeal:

  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Position (editable in Notemeal if the field is empty in Teamworks)
  • User Type & Athlete Status
  • Team
  • Birthdate (editable in Notemeal if the field is empty in Teamworks)
  • Gender/Sex

*The App Access feature is currently not available for APAC customers.

App Access FAQs

Do inactive/deactivated profiles show up in App Access?  Do profiles that do not have login access show up in App Access? 

  • No, only active profiles that have login access will show up in App Access.  

What happens when I enable an app for a profile? 

  1. The user will be able to login to that app using Sign in with Teamworks
  2. The user will have access to that app via the Hub mobile app launcher
  3. A profile will be created in the corresponding app after the user’s first login to the enabled app
  4. Changes made to the profile within Hub will be synced to the profile in that app
  5. Dietitians will be able to view the athlete’s Teamworks calendar in Notemeal while building meal plans *(Notemeal Only)

If a profile already exists in Notemeal or INFLCR, will a duplicate be created if I enable that app for them via App Access? 

  • No, they will be matched to their existing profile and will now be able to use Sign in with Teamworks and changes made to their profile in Hub will be synced to that app.  

Does a user get notified when you enable a new app for them via App Access?  

  • No, notifications will not be sent upon enabling access to another app.  
  • The user will see that app within the Hub mobile app launcher as soon as access is enabled.  

Does a user get notified when you disable an app for them via App Access?

  • If the user has previously used Sign-in with Teamworks to log in to the other application, they will be notified via email that their access has been revoked. *(INFLCR Only)
  • The user will not be notified if their access has been revoked *(Notemeal Only)
  • If the user has never used Sign-in with Teamworks to log into the other application, they will not be notified that their access has been removed.

Is there a way to filter by or select only profiles that do (or do not) have access to a given app?  

  • No.  Currently, you can filter by team, athlete status, and/or usertype. You can also sort by name, email address, and Org ID. 
  • If you wish to disable or enable access to an app for an entire filtered selection, you can do so via the “Mass Edit Access” feature.  All selected users will have access to the app enabled, or disabled (regardless of their previous status with that app), based on which option you select.  

Related articles